Request for Medical Report

Please refer to below guide to submit your request via the NUHS App.

** Please add your child/parent as dependent in NUHS app if you're applying on behalf of them.

Medical Report / Memo

Filling Up of Insurance Form

MOM Form / Work Injury Compensation

CPF Medical Certification Form

Others

Duplication of Documents

Discharge Summary
Investigation Results

How to apply for a Medical Report?

Payment is required in advance for all medical report requests. Requests cannot be processed until payment has been received.

Before submitting your application, please review our cancellation policy.

1. For SingPass users: You can apply for a medical report via the NUHS App (under “Medical Report Request” module).

View / download the step-by-step guide:

2. If you are applying on behalf of your family member (parent/ child), please add them as a dependent and apply under their profile .

3. Please submit an enquiry using this form if your request meets the following criteria:

You are not a Singpass user
You are applying on behalf of a patient who is unable to provide consent
The medical report is not available on the NUHS app
You have a payment enquiry regarding your request
You are seeking a clarification on a previous medical report request

Consent Forms for Request of Medical Types not available in NUHS App

All requests for medical reports must be accompanied by an Application & Consent for Release of Medical Information (Form A). Please ensure that Form A is completed and attached to the enquiry form.

Additional consent and declarations may be required for verification purposes:

Additional Supporting Documents Required	Form Required
Authorisation for collection of medical report	Applicant's NRIC as proof of applicant's relationship to patient	Form B (PDF, 435 KB)
Requests for deceased patients	Patient's death certificate, Applicant's NRIC and documents as proof of applicant's relationship to patient	Form C (PDF, 498 KB)
Requests for patients who lack mental capacity / unable to provide consent	Patient's NRIC, applicant's NRIC and document(s) as proof of the applicant's relationship to patient (e.g. Lasting Power of Attorney)	Form D (PDF, 262 KB)
For employers whose foreign workers have left Singapore or are currently missing	Cancellation letter of working permit from the Ministry of Manpower or a police report and applicant's NRIC	Form E (PDF, 499 KB)
For verification of authenticity of medical document (e.g. medical certificate, discharge summary)	Applicant and Patient's NRIC	Form F (PDF, 219 KB)

Payment Methods

We accept NETS, Credit Card, Cheque and Internet and Mobile Payment (including PayNow).

Cheque payments should be made payable to National University Hospital (Singapore) Pte. Ltd. and mailed to:

Medical Records Office
National University Hospital
5 Lower Kent Ridge Road
Kent Ridge Wing, Level 1
Singapore 119074

Cancellation Policy

There will be no refund provided upon cancellation of investigation results, medical report certification, duplication of medical certificate and discharge summary.

For cancellation of all other reports, an admin fee of one-third the report price will be levied. No cancellation will be allowed once the report has been written by the doctor.

Medical Report Types and Pricings

Type of Medical Information/ Services

Fee
(inclusive of GST)

Memo is a statement from a doctor to state patient’s diagnosis with no explanation of medical condition.

It is a comprehensive evaluation carried out by an occupational therapist. It includes an evaluation of an individual’s physical, sensory, perceptual, cognitive ability to engage in activities of daily living, work, leisure and life roles activities. The FCE determines an individual's ability to perform the physical demands of a job after a disease, injury or an accident. The occupational therapist will analyse the necessary components of the patient’s occupation, to determine if he or she is able to fit in the essential occupation performance components.

This is an assessment to determine work-related injuries, the degree and period of disability for workmen’s compensation purpose under the Workmen’s Compensation Act. Scope of the report is as per "Medical Report on Traumatic Injuries for Workmen's Compensation" form prescribed by the Ministry of Manpower.

Note:
- The “Medical Report on Traumatic Injuries for Workmen’s Compensation” form needs to be obtained from the Ministry of Manpower.

This is a referral from the Ministry of Manpower to assess and re-determine work-related injuries, the degree and period of disability when any of the parties (insurer, employer or injured worker) object to the results of the initial workmen’s compensation assessment. Scope of the report is as per "Referral of Objection to Permanent Incapacity Under Compensation (Medical Board) Regulations 2005 - Medical Report on Traumatic Injuries for Workmen's Compensation" form prescribed by the Ministry of Manpower.

Note:
- The “Referral of Objection to Permanent Incapacity Under Compensation (Medical Board) Regulations 2005 - Medical Report on Traumatic Injuries for Workmen's Compensation” form needs to be obtained from the Ministry of Manpower.

How soon can I obtain the requested medical information?

As a general guide, a medical report takes approximately 6 weeks to compile and process. It may take longer if:

The patient has upcoming clinic appointments or has been warded
Reports are requested from several clinical departments
Doctor-in-charge is away

Duplication of investigation results, radiological reports and medical certificate are typically available within one week from the date of request received by the Medical Records Office (MRO).

Why do I need to pay for medical report?

A Medical Report is a comprehensive summary of the patient's medical condition. The doctor will need to review the patient's medical records in order to produce an accurate report that meets the needs of the requestor.
Medical Report is not covered under regular consultation and hospitalization fees. Thus, a fee will be charged to cover the hospital's administrative costs for providing the report.

This is a standard practice across all the Public Healthcare Institutions in Singapore.

Who should I contact if I want to check on the status of the request or have further enquiries?

You may contact us through our Enquiry Form.